Server
Job Description:
Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Busters offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES, and more.
POSITION SNAPSHOT: Ensures Guests have an unparalleled experience by providing fast, friendly service and being attentive to Guests' needs.
NITTY GRITTY DETAILS:
- Deliver an unparalleled Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action.
- Creates a warm, fun atmosphere for Guests and Team Members.
- Adheres to the company's sanitation procedures.
- Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coins for making change.
- Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.
- Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
- Greets newly seated Guests in a friendly and timely manner.
- Accurately takes Guests' food and drink orders.
- Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation.
- Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges.
- Ensures food is properly garnished and delivers trays to designated table servers own section, as well as other sections in the restaurant, as needed.
- Works quickly and efficiently adhering to Full hands in, Full hands out philosophy.
- Assists in party setup and breakdown. Busses and resets tables as needed.
- Assists other Team Members as needed or as business dictates.
- Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift.
- Participates in all incentives and contests, driving sales and promoting the brand.
- Follows portion guidelines to ensure cost control while maximizing the Guest
- experience.
- Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, prebussing as necessary, and responding to Guest needs in a timely manner.
- Keeps station clean, sets up and takes down station tables appropriately.
- Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity, and efficiency/effectiveness.
- Must be skilled in effectively communicating with Guests to generate enthusiasm about the D&B experience.
- Must demonstrate the ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift.
- Must be able to read and communicate in English.
- Listen to Guests' orders and needs, and then communicate with Guests verbally and with other Team Members via the Micros system.
- Dressed in proper dress code requirements, always looking neat, clean, and professional.
- Must be at least 18 years of age.
Requirements: The physical demands described here represent those that a Team Member must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the Team Member will regularly be required to:
- Work days, nights and/or weekends as required.
- Work in a noisy, fast-paced environment with distracting conditions.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Move about the facility and stand for long periods of time.
- Walk or stand 100% of shift.
- Reach, bend, and stoop frequently.
The above statements describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position.
As an equal-opportunity employer, Dave & Busters is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State, and Local laws regarding nondiscrimination.
Dave & Buster's is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.